Beautiful  - The location is excellent, it is uphill and surrounded by mountains and trees, very peaceful and quiet.
Rooms are clean, beds are VERY comfortable.
There is a nice... read more pool but obviously it was closed for the winter.
The spa is very nice, you get to use the spa for an hour daily, and that includes the sauna, steam room and the jacuzzi. You can also get massages, face treatments and nail and hair services at a cost. Afroditi is excellent, very polite and friendly person.
Breakfast is included and it is excellent, very fresh bread and croissants and a wide variety of options.
In general, customer service is outstanding.
Our experience was excellent, however there is always room for improvement and here are some suggestions:

1. I’m not sure if that is the case for all the rooms, but definitely ours needs an extra hanger for the towels.
2. There are way too many switches for the lights in the rooms, we could never figured it out 🙂
3. We had a coffee the day we arrived, and even though the coffee was excellent, we didn’t go back just because the place “didn’t inspire us”. The decoration/vibe of the second floor is not nice and not cozy at all. For example, some walls have this wallpaper, some others are plain white it really needs some love.

  Excellent - One of the best experiences in Pelion. Traditional and modern, very beautiful and unique rooms each one with its own fireplace. We enjoyed the stay in a cold February weekend,... read more very polite staff, excellent service. Very convenient location, restaurants are very close.

  Disappointing - We enjoyed 3 nights at this hotel at the end of September 2024. Good location with some fabulous beaches nearby. The hotel recommended Milopotamus, which was charming. But we... read more preferred Plaka at Agios Ioannis, where you can drive almost down to the beach and park in the hotel car park.

The hotel itself was comfortable, especially the bed, but sadly there were too many negatives for us, and we would not recommend this hotel:

1) the staff were universally charming, but apart from the Albanian maintenance man, seemed to confuse this with customer service. The latter was sadly not what we expected for a 5 star resort. For example there were no cushions on our outside furniture, which were uncomfortable. We asked for some, but it did not appear. Also we had real difficulty with getting the hot water in the basin to work because the tap was very modern and over complicated. It also worked in a different way to the shower tap. It took us the best part of the day to get this explained to us, with one receptionist getting a bit irritated when we kept complaining, although she herself could not get it to work. The Albanian maintenance man was doing repointing on the wall outside our room. We were woken every morning by the chip chip of his hammer.
2) breakfast was very poor. Over stewed filter coffee which tasted like dish water, with Cappucino or Americano charged extra and not very good. Very little choice of Fresh Fruit. Eggs poorly cooked and ultra-processed bacon, sausage, cold meats and cheese. Stale bread.
3) the gym equipment was tired and in our view the weight machines were dangerous, with very loose wires.
4) although we had a junior suite, with separate sitting area, there was no TV in that area, you had to lie in/on bed.
5) the toilet was right next to the bed, in line with the head of the person sleeping on the right side.

  Great stay in Tsagarada  - We been in the hotel two adults and one son 3 years old.
The hotel located in very good spot in the east side of Pelion.
The service... read more was great and the stuff was super nice.
The rooms was very clean and comfortable.
The pool is very nice.
The breakfast is good with pretty much options.
The only things the shower and kitchen wasn’t that modern and luxury but now something that can hurt.
We definitely recommend this hotel!

  10/10  - The experience was excellent on all levels. Perfect decoration, cleanliness, friendly environment, impeccable service. The location is amazing, very close to the famous beach of Mylopotamos, it beautifully combines mountain... read more and sea. With gym, swimming pool, jacuzzi, spa, hammam, tennis, table tennis, billiards and playground!
Ideal for families, rest and endless walks in the chestnut forest! I believe it was the best choice we could have made. Absolute relaxation with all the comforts and luxury. 10/10

  Everything we needed for a careless vacation - The stay was great. We are a family of 5 people and we had 2 rooms with inner door. The rooms were spacious, pleasant with lots of space inside and... read more outside to relax and enjoy the view and tranquility. Very clean and well ⁇ ined. We didn't feel like we missed anything. Breakfast also very nice and with variety. Overall the restaurant left us with the best impressions as well as the rest of the hotel.